Gamry Instruments
And while we are driven to control instrument costs, we spare no expense to provide a level of customer support that is the best in the industry. Contact us by phone, fax, e-mail, or through this website, and we'll respond quickly. We know electrochemical instrumentation, we know electrochemical applications, and we love to talk! That's why we don't have Voice Mail. When you call Gamry, you always talk to a real person.
Gamry does things a little differently. Our Potentiostats are constructed to be installed inside the computer, lowering cost and providing portability. All Gamry Potentiostats are electrically floating, allowing you to perform electrochemical experiments on grounded samples, such as autoclaves and strain rate testers.
The Windows-based software (Gamry software has been in Windows since 1989!) with modifiable scripts written in our Explain Experiment Control Language offered unprecedented experimental flexibility, allowing the end user complete control over their experiments. Explain has proven to be a wonderful approach to electrochemistry for both Gamry and our users. We write our software in Explain and enjoy helping our users make modifications to perform electrochemical experiments that can't be done with any other instrument.
In 1992, Gamry Instruments pioneered the use of a Multiplexer to increase sample throughput. The ECM8 Multiplexer popularized corrosion rate versus time curves, which were previously unknown in laboratory corrosion measurement systems.
We broadened our product line with the EIS300 Electrochemical Impedance Spectroscopy system in 1993. This impedance system utilized on-board electronics that allowed EIS experiments down to low frequencies and used a lock-in amplifier for higher frequencies.
In 1995, Gamry Instruments introduced the innovative EIS900 EIS system. This was the first system to pioneer our unique Sub-Harmonic Sampling and DSP approach for EIS. For the first time, EIS could be performed at frequencies up to 100 kHz using only a potentiostat! The FAS1 Femtostat can be used to measure the higher impedances (up to 10E12) often encountered in good quality paint systems. The Femtostat is still the most sensitive commercial potentiostat on the market.
In 1998, Gamry introduced the PC4/300 and PC4/750 Potentiostats, bringing full-frequency EIS performance to higher current experiments. The PC4 allowed corrosion scientists and battery researchers to take advantage of Gamry's unique approach to EIS.
1998 also marked the introduction of Version 3 Gamry software for Windows 95/98. At this point, the Gamry software stable included corrosion, EIS, noise, and cyclic voltammetry, all running under a common platform, the Gamry Framework. Everything looked the same and worked the same, allowing our users to easily move from one application to another.
In 1999, Gamry took the somewhat adventurous step of introducing the ESA400 Electrochemical Signal Analyzer for electrochemical noise measurement. Electrochemical noise techniques are not yet standardized and we ran the risk of offending some workers in this emerging field. We viewed the ESA400 with it's sophisticated-but-easy-to-use features as a stimulus to the continued development to noise techniques. The ESA400 has been warmly received, confirming once again that electrochemistry users are eager and willing to give new technology a chance.
In addition to new products, Gamry was also working on our customer service, routing customer support calls directly to a technical expert. A customer with a question or problem takes the highest priority. You will never be asked to leave a Voice Mail message at Gamry! If you have a problem, we'll work with you for as long as it takes to understand the issue and resolve it to your satisfaction.
Gamry Instruments also welcomes requests for custom engineering modifications to its systems. We realize that standard experiments do not always fit your requirements and look forward to working with you to achieve your results. Thanks to our Explain Experiment Control Language, specials are our specialty.
Good employees are always the source of a company's strength. Gamry continues to reinvest in our employees, encouraging them to improve the skills necessary to keep up with our client's requests. The idea is to hire smart people, give them the tools they need to do their job, and make sure nothing gets in their way.
In 2000, Gamry has an established position in the worldwide market for electrochemical instrumentation. Almost half of our business comes from outside of the US. Our international Distributors are our conduit to our international customers. We value our international users and we'll be taking steps to improve our service in all parts of the world in the coming years.
Gamry Instruments intends to continue the practices that have led to our success. We will concentrate on high performance products sold at a fair price. Customer service will remain the highest priority. We listen closely to our customer's comments, as we've always relied on user input to help us create better products and better services for our customers.