Writing Excellent SOPsSeptember 2, 2020 - CA US
Overview: Almost every paragraph of the Quality System Regulation states that manufacturers shall "establish" procedures. Well written SOPs that are easy to understand and follow are necessary to accomplish that objective. Excellent SOPs need more than just subject matter. This webinar will help you to write complete, clear, unambiguous, and flexible SOPs. You will learn techniques for creating concise and easy to read SOPs that your employees can understand and will follow. Well written SOPs result in more consistent process outputs and quality results. Standard Operating Procedures (SOPs) are a critical ingredient in an effective and efficient Quality Management System. SOPs are typically one of the first things an investigator asks for in an inspection. Well written SOPs send a message to the FDA and Notified Bodies that your QMS is complete, accurate, and followed. More importantly, well written SOPs ensure that your personnel can consistently and accurately follow your processes resulting in correct outcomes, quality work, and predictable results. Why you should Attend: "Inadequate SOP" observations still rank among the most frequently cited 483 and Warning Letter observations. SOPs are one of the first things an auditor/ investigator will review during and inspection. Most importantly, poorly written procedures make it difficult for your employees to understand and consistently follow procedures. This can lead to disastrous consequences including quality problems and even recalls.Poorly written SOPs can and do impact your business. Areas Covered in the Session: FDA expectations for SOPs Lessons Learned from 483s and warning letters Common problems and mistakes How to structure your QMS and SOPs How to outline and format your SOPs Use of Should, Shall, May, Do Not, Guidance How to be complete and concise Using process maps to make procedures clear Using diagrams and visuals Mistake proofing Maintaining and controlling SOPs Ensuring adequate training to your SOPs Best Practices Learning Objectives: Understand applicable regulations How to "establish" procedures Hallmarks of an effective SOP Lessons Learned and Common Mistakes Best Practices Preparing for an FDA Inspection Who Will Benefit: Quality Systems Specialists Document Control Specialists Quality and Compliance Specialists Internal Auditors and Managers Training Specialists CAPA Specialists Quality/Compliance managers or directors for Medical Device companies General Managers wanting to learn how to understand Quality System requirements Subject Matter Experts who write procedures Speaker Profile Susanne Manz ,MBA, MBB, RAC, CQA is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. While at GE, J&J, and Medtronic, Susanne worked in various world-wide roles including Executive Business Consultant, WW Director of Quality Engineering and, Design Quality, and Director of Corporate Compliance. Susanne has a BS in Biomedical Engineering and an MBA from the University of NM.